On Wednesday 7 December Contagious was joined by 200 of our nearest and dearest for our inaugural Now / Next / Why sessions at
Shoreditch House. A massive thank you to everyone who came along, we hope you enjoyed the day as much as we did.
Contagious co-founder
Paul Kemp-Robertson kicked off by sharing Contagious' long-held belief that people don't actually need advertising, and are searching for simplicity, and brands who can add value, provide a service or entertain. In fact, they should aim to create something remarkable for the consumer.
The day saw Contagious staffers consider
Frictionless Commerce, with
Katrina Dodd and
Will Sansom kicking off the topic by showing the video above, considering some of the difficulties that shoppers encounter both on and offline. This search for simplicity is exlemplified by the fact that 40% of shoppers will abandon a site completely after just three seconds of delay (Forrester/Akamai).
The pair showcased the best augmentations of the physical store: skipping the checkout, with efforts such as
Tesco Home Plus, creating ways for people to save time, what's happening in
mobile money and addressing choice paralysis.
Dan Southern and
Emily Hare spoke about
Living Data, and the rise of measuring different aspects of your lives, thanks to the serious and increasingly ubiquitous computing power of the smartphone. Living Data covered the improvements and adjustments that people can make to their lives by tracking their data and lifestyles, and the transformational position that brands can occupy within this, adding intelligence to the information that is generated.
Augmented Content was covered by
Ed White and
Alex Jenkins, showcasing some of the best two screen examples, such as
Pepsi Sound Off in the USA. The pair also considered how brands are making the most of existing content and assets to provide additional value, such as
Heineken's Star Player app augmenting its sponsorship of the UEFA Champions League. The importance of adding value and complementing existing behaviour were identified as key brand considerations in this area.
Finally
Chloe Markowicz and
Jess Greenwood ran through
Hack Culture, looking at brands opening up their APIs and the rise of brands using hack days and experimentation as a way of solving problems, developing creative insights, and enhancing the company itself. They spoke about the reasons behind brands such as
Pepsi and
Mastercard's dedication to innovation labs and investing in new companies and explored the shift behind Xbox Kinect's shift from gaming device to techonological tool. The pair concluded that brands need to consider platforms rather than products, look for ways to be nimble, innovate with less risk and crowdsource intelligence.
But don't just take our word for it. The team from Charlyinc came for the sessions and had a go at summing up the mass of information into
four slides. And all the attendees came away with a glossy report exploring all four of the topics in more depth.
USA! We'll be with you on 22 February, bringing these topics to life stateside. For more information and to get tickets
click here.
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